Need Help?
At LILYSILK, we are proud to offer highest quality products and provide the best customer services. We also understand sometimes things happen and we are always here to help. Here are some frequently asked questions for your reference.
Otherwise, you can contact us directly via the following methods so that our customer service team can provide further assistance.
Contact Us
Online Chat
Available on Business Days
(Monday to Friday)
Phone
from 9:00am to 5:00pm PST (Monday to Friday)
Bulk Orders & Press Inquiries
Contact Address
US Head Office:
Building A, Lindong Road, Linping District, Hangzhou City
*We do not accept returned items that were sent back by you directly without checking with us first.